Insurance questions:
(This section only applies to claims
which were submitted to your carrier by an office).
_Q. Your insurance company denied your claim and is blaming a doctor's billing.
A. Ask assistance
from your insurance board.
If services were submitted for
a visit, they were the same week you were seen and monthly after that.
Suggestion: When writing your insurance, send a copy to the
Insurance Board.
_Q. Your insurance
company downgraded your reimbursement with
an explanation of above usual, customary, and
reasonable even though our prices
are based on a Medirisk Database.
A. Medirisk ensures fees are fair and reasonable. The
data is based on a statistical analysis to exclude unreasonable fees. more
_Q. Your insurance company claims to have paid this already,
and it is past 30 days and your statement does not reflect payment.
A. Ask your insurer to send us a copy of the canceled
check, or to reissue a check.
_Q. Your Insurance carrier has not paid.
A. Call your
insurance carrier. You are ultimately responsible for doctors bills unfortunately.
What else can you do?:
More
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Where can I find ... ?
Credit Card questions:
_Q. I do not recognize a credit card
charge or think that I was billed twice.
A. Send or fax a copy of your credit card statement (s) where the charge
appears.
We will investigate and send you an answer promptly with an
explanation and/or a credit.
Unrecognized Charges Interest Charges (called
Late fees on statement)
If the delay in payment was
caused by your insurance carrier, your carrier
is responsible for these charges.
Submit to your carrier for reimbursement.
If
your insurance carrier refuses to pay, send the refusal to the State Insurance
Dept. (See below). Other charges: Please send or fax the charges circled with
your question and we will investigate and answer promptly.
If your account
is past the 90 days allowed time, your account
may also incur legal fees.
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Why doesn't ... ?
Insurance problems
Please, remember that, we have done doing all that
is humanly possible, we are as distressed as you are about the insurance
reimbursement situation. Please be sure to consult the billing policy you have
signed regarding the terms
of services received. For additional answers please E-Mail your question (s) to
the department that is handling your account (See E-mail address on the letter
you received). You should receive an answer promptly. We have tried our best.
More
help with insurance problems.
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How do I pay ?
By Credit Card: Click
here and submit a valid credit card and expiration date.
By Check: Send to
