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Your company has receivables and need to access accounts to view status.
Instructions
You will need the following:
Quick-books
Select Customer
Open the notes
If answering collectors questions:
Notes format
When adding a note first select:
Date stamp
Q=question A=Answer
When notes are present use these to answer questions if repetitive. Giving old notes will show collector that answers have been given to debtor.
To send your message:
Find icon or Ctrl F to open a search box
Enter name under Customer Job click
find
Select initial invoice
Mark e-mail invoice (left lower)
Click e-mail send icon (Upper left)
Close spell check
Paste message on default message
Select send later
Start button select Quickbooks program icon
Copy notes: CtrlC
See an illustration
Paste notes: CtrlP
Financial solutions
Select collector
Access notes from collectors and questions
Select company help
You can view statements that are visible from the web
on your web site
user and PW under vendors notes in QB
You need your client's account number
Tip: You will have several windows open. To navigate back and forth, reduce the window size.
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